Market volatility. Economic unpredictability. Talent shortages. Customer expectations. There are numerous factors influencing the future of businesses. This is why it's important to play by the 3 top rules of the game - flexibility, optimization, and efficiency.

Achieving business goals and reaching strategic milestones might be hampered by routine tasks like data entry, reporting, etc. They typically put pressure on resources and dampen your organization’s efficiency. Our Global Business Services (GBS) gives you customer-focused, digitized workflows across geographies to help your business progress and flourish in a competitive and evolving environment. A well-planned shared services strategy supported with seamless business processes saves a vast amount of time and resources.

At Infomap, we help you achieve peak scalability and productivity with our fully customized solutions and services in both these segments. Give your business that extra edge. Partner with us.

What we offer

  • 01
    End-to-End Global Business Services (GBS) Setup

    The real value of your business comes down to an efficient, compact, and adaptable back office. Core business functions like human resources, finance, IT, etc. have processes that can be massive time sinks. This takes attention away from more important aspects of business like crafting growth strategies or future roadmaps.

    Leveraging best practices and having impeccable execution help mitigate such adverse impacts as they help you focus on those crucial aspects. And shifting your focus means ensuring business continuity.

    Our GBS specialists help you overcome these challenges with our tailored solutions. A mature shared services center integration model equips you with lean, cost-efficient operations, streamlined service delivery functions and allows you to consolidate business processes to save precious time.

    What's more, our GBS operations strategies always remain aligned with your business goals for optimum governance and sustainable growth.

    Our GBS solutions can help
    Design flawless customer experience journeys

    Create a standardized chain of service delivery with a single point of contact

    Eliminate service duplication and redundancy

    Improve cash flow and visibility into operations

    Assess, design, implement new and advanced service delivery models to achieve greater efficiencies

    Generate detailed metrics to achieve business impact across industries, geographies, business functions, etc.

    Create a multi-functional center of excellence with exemplary network and governance, and shared culture and workflows.

    Optimize your value-chain. Optimize your ROI. As your strategic transformation partners we help your performance reach unprecedented levels.

  • 02
    Business Process Management (BPM) Services

    Tech-driven Business Process Management (BPM) services are essential for a modern enterprise, big or small. Our BPM services combine human intelligence and automation to power change with agility.

    By defining, designing, and improving business process lifecycle management our holistic approach leverages the power of technology to prime your business for continuous improvement and evolution. With our data-driven insights, real-time reports, and in-depth analyses, we reinvent your business to make it smarter, and more resilient.

    Our BPM services can help
    Optimize your back-office by shifting processes to a low-cost location to ensure a robust, result-oriented delivery framework.

    You shift to digital as we employ automation and the most advanced IT tools to add that X factor to your business.

    Eliminate service duplication and redundancy

    Gain insightful data, which is the heart of a thriving enterprise. Our real-time reports enable you to capture opportunities, make accurate business decisions, realign processes to drive top-line growth, and much more.

Why Choose Infomap?

Transparency and close collaboration

Trust is the most important factor in a partnership. We give you regular updates and collaborate closely with you for end-to-end transparency.

Experienced and dependable team

Our highly qualified and experienced consultants bring a mix of operational, functional, and strategic expertise to support and guide you every step of the way towards achieving your vision.

Custom-made solutions for your business

Whether it's strengthening back-office processes or infusing digital into operations, at Infomap, we focus on creating tailor-made solutions to reach your goals.

Quick turnaround and agile responses

The key to agility lies in immediate action and quick realignments to adapt to current situations. Reconstruct your business with our expertise. You are in safe hands.

Knowledge of global compliance

Our professionals are well-versed with global compliance standards ensuring your business meets all regulatory requirements for hassle-free operations.

Know how you can elevate your business to the next level.